The people staffing your team used to run one.
Most staffing firms are built by recruiters. Orbit Reps was built by the people who used to be on the other end of the phone — running the floor, hitting the SLA, explaining to a client why a shift got missed.
Staffing is easy to sell and hard to be accountable for.
Anyone can send you a resume. Most staffing firms do exactly that, then step back once the contract is signed — leaving you to discover, months later, that the “match” doesn't perform, doesn't stick around, or was never really monitored past onboarding.
We built Orbit Reps because we'd seen this from the inside — as the operators who had to fix it when a staffing partner disappeared after placement.
A decade inside the operations, not just the hiring.
Before Orbit Reps, our founders spent over a decade building and managing offshore teams for North American businesses in telecom, automotive, ground transportation, e-commerce, food delivery, sales, and service industries — training agents, running 24/7 floors, and owning the performance numbers our clients' clients actually felt.
That's the one credential that shapes everything else on this page.
The Orbit Standard: three things every placement includes.
Every hire is managed with the same operating discipline our founders were held to when they ran teams themselves.
Trained before day one
Every hire goes through role-specific training before they touch your operation, not a generic onboarding deck.
Benchmarked, not just placed
We set real performance targets per role and track against them — the same way we were held accountable when we ran operations ourselves.
Owned after placement
If performance slips, it's on us to retrain, replace, or fix it — not a support ticket you have to chase.
The promises we're not going to make.
We'll tell you where they're strong and where they'll need ramp-up time.
Performance reviews continue for the life of the engagement.
We'd rather build the right team than simply grow the contract.
If that sounds like a lower-pressure sales pitch than you're used to from staffing vendors — that's deliberate.
Built for businesses that outgrew “good enough” staffing.
Orbit Reps exists for small and mid-sized businesses that want the training rigor and performance accountability large enterprises get from their staffing partners — without enterprise pricing or enterprise timelines.
Tell us what “good” looks like for your team.
We'll build to that bar — and stay accountable to it.
Talk to Orbit Reps →